Privacy Policy

Welcome to AlGIFS Balloon Rides. This privacy policy explains how we collect, use, and safeguard personal information when you use our online platform and related services. By accessing or using this service, you agree to the practices described here.

If you have any questions, please contact us at info@algifs.shop or write to Hellbrunner Straße 12, 5020 Salzburg, Salzburg, Austria.

Information We Collect

We collect information to provide and improve our services, including:

• Contact details such as name, email address, phone number, and mailing address.
• Account information such as login credentials and user preferences.
• Booking and transaction details related to balloon ride reservations and payments.
• Technical data such as IP address, device identifiers, browser type, and usage logs.
• Cookie and similar technology data to support site functionality and analytics.

How We Use Information

We process personal information for the following purposes:

• To operate, maintain, and improve our online platform and balloon ride services.
• To manage bookings, payments, confirmations, and customer support.
• To personalize user experience and present relevant content.
• To send important updates, service notifications, and marketing communications where permitted.
• To monitor performance, conduct analytics, and enhance safety and security.
• To comply with legal obligations and enforce our policies.

Cookies and Similar Technologies

We use cookies and similar technologies to enable core functionality, remember preferences, and analyze site traffic. You can manage or disable cookies through your browser settings; however, some features of the service may not function properly without them.

Legal Bases for Processing

Where required, we rely on legitimate interests to operate and secure the service, performance of a contract to deliver bookings, legal obligations for compliance, and consent for certain marketing or cookie uses. You may withdraw consent at any time without affecting prior lawful processing.

Sharing of Information

We do not sell personal data. We may share information with:

• Service providers assisting with payments, hosting, analytics, communications, and customer support.
• Professional advisors and insurers for legal, compliance, and risk management purposes.
• Authorities when required by law or to protect rights, safety, and property.
• Successors in connection with a merger, acquisition, or business transfer, subject to appropriate safeguards.

Data Retention

We retain personal information only as long as necessary for the purposes described, to fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and applicable requirements.

Your Rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to processing, and to request data portability. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@algifs.shop. We may request verification to protect your information.

International Transfers

If personal data is transferred across borders, we implement appropriate safeguards consistent with applicable data protection laws to protect your information.

Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us to request deletion.

Contact Us

AlGIFS Balloon Rides

Hellbrunner Straße 12, 5020 Salzburg, Salzburg, Austria

Email: info@algifs.shop